July 26, 2013
J.P. Jay Associates, Inc.
Attn. Mr. Jim Malise
1313 Roth Avenue
Allentown, PA 18102
When the North Pocono Public Library began planning for a new building about four years ago, I began interviewing interior furnishing companies that could help me budget and plan for the needs of a new library. I was planning for a library that would meet the needs of my community for today and well into the future. I needed to work with a company that would be honest, flexible, provide me with estimated pricing (because I needed to know how much it was going to cost so that I could go out and fund raise for this new facility). I needed to find the company I wanted to work with well before we needed to place an order for furniture.
I met and talked with several companies, and immediately, Jay Malise, rose to the occasion. He spoke of his family based company that was committed to long term projects with libraries. He would be there to work with us through the process, and would keep us updated on pricing changes, would find the type of shelving and furniture we needed, and his company could order the shelving early (when we were ready) so that he could maximize the best pricing for the library.
He was not high pressured and he did not try to persuade us to any particular style or manufacturers – early in the process he listened. And then he listened some more. He explored different products for us, and assisted us in getting connected with a public artist, Rachel Slick, who ultimately designed and created an amazing “Reading Tree” to highlight the new library’s Children’s Room.
Throughout the process, Jay and his team worked closely with our architect and planning team to coordinate how the shelving could be best laid out in the space available to provide us with good sight lines, growth room, and flexibility for different types of materials. He worked around walls that changed, windows that weren’t there and then appeared, and other challenges – unflustered and always on top of things. Jay and his team even helped us to plan where the electrical floor boxes would go so that all of the tables and study units would have optimum connectivity.
His early estimated pricing helped me to budget accordingly for the needs of our new library. He listened and sought after exactly the right kind of chairs, the right stains and the right laminate finishes to suit the style and taste of our library board and planning team.
The staff at JPJ has been accessible and accommodating throughout the entire process – and I believe that we have a beautiful library, in part, because of the dedication and high quality service provided to the library through JPJ. I am so pleased and grateful to have the opportunity to work with Jay Malise, Chris Erdossy, and the dedicated installation team led by Tim. They stand behind the products they sell, and they put the customer’s needs first.
I am attaching pictures of our beautiful new library – Thank you JPJ for doing such a great job!